This page was exported from Braindump2go Exam Dumps Free Download [ https://www.pass4surevce.com ] Export date:Fri Mar 29 0:11:48 2024 / +0000 GMT ___________________________________________________ Title: [Feb.-2017-New]Braindump2go MB2-714 Questions and Answers PDF 55Q&As Free Offer[22-27] --------------------------------------------------- 2017 Feb. New Exam MB2-714 PDF and VCE Dumps 55Q&As RELEASED for Free Download Today! 1.|2017 New MB2-714 Exam Dumps (PDF & VCE) 55Q&As Download:http://www.braindump2go.com/mb2-714.html2.|2017 New MB2-714 Exam Questions & Answers:https://1drv.ms/f/s!AvI7wzKf6QBjgha_xJpbriJ1MOMy QUESTION 22You have a customer who purchased two support contracts from your organization. One support contract is for a product named ProductA and the other support contract is for a product named ProductB. You need to ensure that only a contact named Contact1 can open cases for ProductA and only a contact named Contact2 can open cases for Products.What should you use? A.    routing rulesB.    entitlementsC.    service level agreements (SLAs)D.    parent-child inheritance rules Answer: B QUESTION 23You need to ensure that all of the resources for a scheduling activity are from the same site.What should you use? A.    a selection ruleB.    a resource groupC.    a service level agreement (SLA)D.    a field security profile Answer: C QUESTION 24You plan to create a service activity.You need to identify which types of participant can have defined work hours.Which two participant types should you identify?Each correct answer presents a complete solution. A.    resource groupB.    siteC.    userD.    equipment Answer: BC QUESTION 25You implement Unified Service Desk in your Dynamics CRM organization. You need to add a button to a Unified Service Desk toolbar that will load a CRM page to a hosted control when the button is clicked.What are two Unified Service Desk components that you can use to achieve the goal? Each correct answer presents a complete solution. A.    formsB.    action callsC.    scriptletsD.    Window navigation rules Answer: AB QUESTION 26You are a customer service representative.You use the interactive service hub and a multi-stream interactive dashboard. At the beginning of your shift, you need to view the high-priority open cases and to move them to one queue. What should you do first? A.    Perform an Advanced Find.B.    Perform a Global Search.C.    Apply a hierarchal view.D.    Apply a global filter. Answer: D QUESTION 27You work for a call center that uses Dynamics CRM for case management. You need to recommend a solution that meets the following requirements:- Provides customer service representatives with a pop-up window initiated by the phone system- Provides a mechanism to view data*from several different line-of-business applications based on contextual information in CRMWhich technology should you include in the recommendation? A.    the interactive service hubB.    FieldOneC.    Microsoft ParatureD.    Unified Service Desk Answer: B !!!RECOMMEND!!! 1.Braindump2go|2017 New MB2-714 Exam Dumps (PDF & VCE) 55Q&As Download:http://www.braindump2go.com/mb2-714.html2.Braindump2go|2017 New MB2-714 Study Guide: YouTube Video: YouTube.com/watch?v=FjGpY-QCxkc --------------------------------------------------- Images: --------------------------------------------------- --------------------------------------------------- Post date: 2017-02-04 02:14:06 Post date GMT: 2017-02-04 02:14:06 Post modified date: 2017-02-04 02:14:06 Post modified date GMT: 2017-02-04 02:14:06 ____________________________________________________________________________________________ Export of Post and Page as text file has been powered by [ Universal Post Manager ] plugin from www.gconverters.com